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> Helpdesk, helperi din toate tarile... bagati aici
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mesaj 28 Oct 2004, 02:25 PM
Mesaj #1


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in romaneste, in engleza, in orice limba ar fi... dialogurile inregistrate la departamentele de suport sunt uneori "criminal" de amuzante


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Viitorul tau depinde de visele tale. In consecinta nu pierde timpul, du-te si te culca.
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mesaj 19 Jan 2005, 09:13 PM
Mesaj #2


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True telephone conversations recorded from various Help Desks around the U.K

Helpdesk: What kind of computer do you have ?
Customer: A white one...
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Customer: Hi, this is Celine. I can't get my diskette out.
Helpdesk: Have you tried pushing the button ?
Customer: Yes, but it's really stuck.
Helpdesk: That doesn't sound good; I'll make a note ...
Customer: No ... wait a minute... I hadn't inserted it yet... it's still
on my desk... sorry .
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Helpdesk: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left ?
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Helpdesk: Good day. How may I help you ?
Male customer: Hello... I can't print.
Helpdesk: Would you click on start for me and...
Customer: Listen pal; don't start getting technical on me ! I'm not Bill Gates damn it !
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Hi good afternoon, this is Martha, I can't print. Every time I try it
says 'Can't find printer'. I've even lifted the printer and placed it in
front of the monitor, but the computer still says he can't find it...
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Customer: I have problems printing in red...
Helpdesk: Do you have a colour printer ?
Customer: No.
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Helpdesk: What's on your monitor now ma'am ?
Customer: A teddy bear my boyfriend bought for me in the supermarket.
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Helpdesk: And now hit F8.
Customer: It's not working.
Helpdesk: What did you do, exactly ?
Customer: I hit the F-key 8-times as you told me, but nothing's happening.
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A customer couldn't get on the internet.
Helpdesk: Are you sure you used the right password ?
Customer: Yes I'm sure. I saw my colleague do it.
Helpdesk: Can you tell me what the password was?
Customer: Five stars.
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Helpdesk: What antivirus program do you use ?
Customer: Netscape.
Helpdesk: That's not an antivirus program.
Customer: Oh, sorry...Internet Explorer.
====
Customer: I have a huge problem. A friend has placed a screensaver on my computer, but every time I move the mouse, it disappears !
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Helpdesk: How may I help you ?
Customer: I'm writing my first e-mail.
Helpdesk: OK, and, what seems to be the problem ?
Customer: Well, I have the letter a, but how do I get the circle around it?
====
Helpdesk: Microsoft Tech. Support, may I help you ?
Customer: Good afternoon! I have waited over 4 hours for you. Can you
please tell me how long it will take before you can help me ?
Helpdesk: Uhh..? Pardon, I don't understand your problem ?
Customer: I was working in Word and clicked the help button more than 4
hours ago. Can you tell me when you will finally be helping me ?


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Keep on going and the chances are you will stumble on something, perhaps when you are least expecting it. I have never heard of anyone stumbling on something sitting down. (Charles F. Kettering)
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